Sonardyne may request customer to either download or upload information stored on the FTP. Sonardyne will provide the log on details to complete the download or upload process.

FileZilla is supplied with the Marksman/Ranger 2 software and is the recommended method to download or upload files to the Sonardyne FTP.

1. Open FileZilla
   
2. Enter the Log on details supplied by Sonardyne Customer Support and select [RETURN]:
   Host: files.sonardyne.com
   User Name: cas-xxxxx
   Password: yyyy
   Port: Do not enter any information leave blank
   xxxxx – this is a 5-digit numeric code provided by Sonardyne
   yyyy – this is a 4-digit alphanumber code provided by Sonardyne
3. FileZilla should log on to the Sonardyne FTP server and your support case
   
4. You can now open the “to_sonardyne” folder and store your files or you can open the “from_sonardyne” folder and upload the files stored

If downloading information send an email to the Sonardyne contact to confirm the information is ready for review.

 

Contact [email protected] for more information.