Sonardyne
Support Centre
On request
Permanent
Blackbushe
30/04/2025
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  • Max. file size: 50 MB.
    Please upload your cover letter in either pdf, txt, doc or docx format

From the Mariana Trench, the deepest point on earth, to surging shorelines and anywhere in-between, we make the impossible possible through our continuous passion for innovation.

Our people design, engineer and manufacture technologies that are enabling our customers to discover, navigate, measure, detect and communicate in the toughest environment on earth: Our oceans. We’ve been actively developing the technology to make the oceans accessible for nearly 50 years and we’re only just getting started…

Are you ready to kick-start your career in IT? Sonardyne is offering an exciting opportunity for an IT Apprentice to join our team. This hands-on role will provide you with comprehensive training and real-world experience, enabling you to support the effective operation of our IT systems and services while gaining valuable skills and certifications.

About the Role:

As an IT Apprentice, you will:

  • Provide IT Support: Handle user requests, troubleshoot technical issues, and deliver excellent customer service.
  • Maintain IT Facilities: Ensure employees have the tools they need to work effectively and support their use of IT resources.
  • Learn Incident Management: Record and resolve IT incidents, keeping users informed and escalating issues when necessary.
  • Collaborate on Projects: Work alongside the IT team to support departmental objectives and contribute to business initiatives.
  • Develop Documentation Skills: Create reports and guides to assist with IT operations and user training.
  • Support Employee Induction: Help onboard new team members, introducing them to IT facilities, policies, and security practices.

What You’ll Gain:

  • Hands-on experience with technologies like Microsoft Office, Windows 10/11, and networking.
  • Exposure to IT systems such as Active Directory, Microsoft Server, and Office 365.
  • Training in incident management, IT security, and customer service.
  • The opportunity to work within a collaborative and innovative IT department.

What We’re Looking For:

Essential Skills:

  • A passion for IT and technology.
  • Good knowledge of Microsoft Office and basic familiarity with Windows 10/11.
  • Excellent communication and problem-solving skills.
  • A proactive, customer-focused attitude.

Desirable Skills:

  • Knowledge of networking concepts (e.g., TCP/IP, DNS, DHCP).
  • Interest in learning about firewalls, Active Directory, and PC build techniques.

Why Join Sonardyne?

At Sonardyne, we’re dedicated to innovation and excellence in technology. As an IT Apprentice, you’ll be a key part of a supportive team that values learning and professional growth.

Ready to Start Your IT Career?
Apply now and take the first step toward an exciting future with Sonardyne!