From the Mariana Trench, the deepest point on earth, to surging shorelines and anywhere in-between, we make the impossible possible through our continuous passion for innovation.

Our people design, engineer and manufacture technologies that are enabling our customers to discover, navigate, measure, detect and communicate in the toughest environment on earth: Our oceans. We’ve been actively developing the technology to make the oceans accessible for nearly 50 years and we’re only just getting started…

Customer Support Engineer – Singapore

Are you ready to take your technical skills global? At Sonardyne, we’re looking for a Customer Support Engineer to join our growing team in Singapore and deliver world-class support for our cutting-edge subsea technology. This is a dynamic role for a self-motivated engineer who’s ready to work hands-on with customers across diverse locations – both onshore and offshore.

What You’ll Be Doing

Workshop-Based Responsibilities:

• Test, repair, and calibrate the full range of Sonardyne products

• Diagnose PCB and system-level faults and provide effective fixes

• Manage equipment booking, inventory, and calibration schedules

• Act as the local champion for new products and testing procedures

Customer Technical Support:

• Provide responsive and accurate technical support to customers via phone, email (Salesforce), or in person

• Liaise with Sonardyne’s global support teams to ensure top-tier service delivery

Field Engineering Support:

• Install, commission, and service equipment on rigs, vessels, and dockyards worldwide

• Build strong customer relationships, provide hands-on product familiarisation, and submit clear service documentation

• Ensure all work adheres to SOPs and HSE standards

Additional Support:

• Assist in training, demos, and exhibitions

• Support sales teams with technical input and identify new opportunities during site visits

What We’re Looking For

Qualifications & Experience:

• Diploma/HND/HNC in Electronics, Mechatronics, Electrical Engineering, or similar

• Strong background in troubleshooting, repairing, and commissioning electronic systems

• Experience working with integrated systems and software/hardware fault diagnosis

• Ability to produce technical reports and customer-facing documentation

• Offshore working experience is a plus

Traits & Skills:

• Strong interpersonal and communication skills

• Team player with a proactive, customer-first mindset

• Safety-conscious with knowledge of HSE practices

• Detail-oriented and organised

Bonus Responsibilities

You may also support:

• Office security and facility upkeep

• Basic IT liaison with our UK HQ

• Local compliance with export controls and warehouse management

• Health & Safety initiatives and ISO quality processes

Why Join Sonardyne?

Be part of a globally respected technology company with a strong reputation in the marine and subsea sectors. You’ll work with advanced products, solve real-world engineering challenges, and contribute to an innovative team making an impact across the Asia-Pacific and beyond.

Ready to take the plunge?
Apply today and help us shape the future of subsea innovation.