For SPRINT-Nav Mini troubleshooting, refer to the Sprint-Nav Mini user manual. If the troubleshooting information listed in the user manual has not resolved your issue, please provide the following information to Sonardyne Customer Support.
- Sprint-Nav Mini serial number.
- Sprint-Nav Mini firmware version.
- Detailed information of your issue including a timeline and any troubleshooting steps already completed.
- Log files when the issue was reported. Please use the Retrieving Data procedure listed in the Sprint-Nav Mini user manual.
- Configuration file. Please use the Configuration File Information procedure listed in the Sprint-Nav Mini user manual.
Contact [email protected] for more information.